Effective Date: May 15, 2020

Welcome to Seismic Tax Solutions Inc
(“Company,” “Seismic,” “we,” “our,” or “us”).

By accessing, using, registering for, purchasing, or interacting with our website, software platform, CRM systems, training portals, communication systems, or services, you agree to be legally bound by these Terms of Service (“Terms”).

If you do not agree with these Terms, you must discontinue use of our services immediately.

1. SERVICES PROVIDED

Seismic Tax Solutions provides services including but not limited to:

Tax software access
CRM systems
Marketing automation tools
Training portals
Website and funnel systems
Communication tools
Business onboarding services
Client management systems
SMS and email communication services
Educational and consulting services

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

2. ELIGIBILITY

You must be at least 18 years old and legally authorized to operate a business or enter into binding agreements to use our services.

By using our platform, you represent and warrant that:

All information submitted is accurate and complete
You will comply with all applicable laws and regulations
You will not use our services for unlawful, fraudulent, misleading, or abusive purposes

3. ACCOUNT RESPONSIBILITY

Users are responsible for:

Maintaining the confidentiality of login credentials
All activities occurring under their account
Keeping contact and payment information accurate
Securing devices and systems used to access our services

Seismic Tax Solutions is not liable for unauthorized access caused by user negligence.

4. PAYMENT TERMS

Certain services require payment, subscription fees, onboarding fees, or licensing fees.

By purchasing services, you agree:

To pay all fees associated with your account
That payments may be processed automatically on recurring billing cycles
That failure to pay may result in suspension or termination of services
That setup fees and onboarding fees may be non-refundable unless otherwise stated in writing

All pricing is subject to change with reasonable notice.

5. REFUND POLICY

Unless otherwise stated in writing:

Software access fees
Setup fees
CRM configuration fees
Marketing fees
Consulting fees
Training fees

are non-refundable once services have commenced or access has been granted.

Refund requests are reviewed at our sole discretion.

6. ACCEPTABLE USE POLICY

Users agree NOT to:

Use the platform for spam or unsolicited communications
Send deceptive or misleading messages
Violate TCPA, CAN-SPAM, A2P, carrier, or telecommunication regulations
Upload malicious software or harmful content
Attempt unauthorized access to systems or accounts
Use services for illegal activities

We reserve the right to suspend or terminate accounts violating these policies.

7. SMS, A2P, AND COMMUNICATION COMPLIANCE

By submitting forms, phone numbers, or contact information through our websites or systems, users consent to receive communications from Seismic Tax Solutions, including:

SMS/text messages
Phone calls
Emails
Automated notifications
Marketing communications
Appointment reminders
System alerts
A2P / SMS DISCLOSURE

By opting in to SMS communications:

You expressly consent to receive recurring automated marketing and informational text messages from Seismic Tax Solutions.
Consent is not a condition of purchase.
Message and data rates may apply.
Message frequency may vary.
Carriers are not liable for delayed or undelivered messages.

Users may opt out at any time by replying:

STOP

For assistance, reply:

HELP

or contact us directly through our website.

Users agree not to use our communication systems in violation of:

TCPA regulations
CTIA guidelines
A2P 10DLC policies
Carrier messaging policies
Federal or state telecommunication laws

We reserve the right to suspend messaging access for non-compliance.

8. THIRD-PARTY SERVICES

Our services may integrate with third-party providers including but not limited to:

GoHighLevel
Stripe
Twilio
Google
Zoom
Meta/Facebook
Mailgun
LC Phone
Third-party CRMs and hosting providers

We are not responsible for outages, failures, data loss, or interruptions caused by third-party providers.

9. INTELLECTUAL PROPERTY

All platform content, branding, systems, workflows, automations, graphics, documents, and training materials are owned by Seismic Tax Solutions unless otherwise stated.

Users may not:

Copy
Resell
Reverse engineer
Redistribute
Reproduce

our systems or materials without written permission.

10. DATA & SECURITY

While we implement reasonable security measures, no system can guarantee complete security.

Users acknowledge:

Internet transmissions are not fully secure
Electronic communications may be intercepted
Users are responsible for safeguarding sensitive information

We are not liable for unauthorized access beyond our reasonable control.

11. TAX & LEGAL DISCLAIMER

Seismic Tax Solutions does not provide legal, financial, or tax advice unless explicitly stated through a licensed professional engagement.

Users are responsible for:

Compliance with IRS regulations
EFIN/PTIN compliance
Federal and state filing requirements
Maintaining proper licensing and certifications

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Seismic Tax Solutions shall not be liable for:

Indirect damages
Lost profits
Business interruption
Data loss
Service interruptions
Carrier filtering/blocking
Messaging delivery failures
Third-party outages

Total liability shall not exceed the amount paid by the user for services during the prior 30 days.

13. TERMINATION

We reserve the right to:

Suspend accounts
Restrict access
Remove content
Terminate services

for violations of these Terms or applicable laws.

Users may discontinue services at any time subject to any active contractual obligations.

14. MODIFICATIONS TO TERMS

We may update these Terms periodically without prior notice.

Continued use of the platform after updates constitutes acceptance of revised Terms.

15. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with applicable laws and regulations governing the jurisdiction in which Seismic Tax Solutions operates.

16. CONTACT INFORMATION

For support, compliance inquiries, or legal matters, contact:

Seismic Tax Solutions

17. CONSENT TO ELECTRONIC COMMUNICATIONS

By using our services, users consent to receive:

Electronic notices
Contracts
Invoices
SMS notifications
System alerts
Email communications

electronically rather than through paper delivery.

18. NO GUARANTEE OF RESULTS

Seismic Tax Solutions does not guarantee:

Revenue increases
Business growth
Tax refund amounts
Lead generation performance
Marketing performance
Software uptime percentages

Results depend on many factors outside our control.